All new members of the Jefferson City Area YMCA are guaranteed they will receive the level of service they expect. If not, they will receive a full refund of joining fees or membership dues paid during the first 90 days of membership. Please see the front desk staff for regulations and limitations.

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The Jefferson City Area YMCA facilities are open to members only on Sundays. In addition, the YMCA also observes “Members Only” times Monday-Thursday from 5:00 p.m. to 7:00 p.m. However, program registration is open to the public during these times.

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Any change in membership classification (e.g. adult to senior adult) will be the sole responsibility of the member. Please complete a membership change form at the front desk to notify the YMCA of any change of membership classification.

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1. Illness/Injury: When a serious illness or injury prevents a member from utilizing the membership and the member is on full payment, the member may suspend the membership. The renewal date will be advanced by the total number of months the membership is suspended. If the member is on bank draft, the member may put the membership on hold until he/she is able to resume utilizing the YMCA. A medical statement must substantiate the illness/injury. Membership cards must be surrendered to the front desk during the illness period.
2. The Membership Director, through the business office, will administer the credit/refund policy for membership.
3. Memberships that have lapsed more than 30 days will be required to pay the joining fee.
4. When a credit is granted to accommodate the member, a $5 handling fee will apply.
5. Memberships may be placed on hold for a minimum of 90 days for the following reasons:
   1. Injury/Illness (must provide medical documentation). Cannot exceed one year.
   2. Temporary change of residence.
   3. Military activation.
   4. Working out of town
6. In order to stop your bank draft for membership dues, a cancellation form must be completed in writing by the 15th of the month to avoid a draft for the forthcoming month.
7. A membership refund shall be granted in the following three cases:
   1. Errors in the event of an overcharge or an incorrect bank draft amount, the member will receive a refund for the oversight or incorrect amount.
   2. Military transfers during times of national emergencies.
   3. Terminal illness or permanent disability: A medical statement should substantiate the illness.
8. Membership dues are not refundable except for the reasons listed above.

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Payment for services is due in advance. Payment not received by the specified deadline or as a result of an insufficient check may be subject to collections activity by a collections agency and/or attorney. If such should occur, patron agrees that s/he shall be responsible for any and all of the Jefferson City Area YMCA's expenses, including, but not limited to, collection costs, court costs, and attorney's fees, whether or not litigation is commenced.

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In order to accommodate the growing number of requests for “long term” temporary memberships for those who are temporarily employed, but do not permanently reside in Jefferson City, the following shall be the official policy of the Jefferson City YMCA: Temporary “Adult” memberships to non-Jefferson City residents may be sold at the desk under the following conditions.

• Individuals may purchase “weekly” memberships - minimum purchase of four (4) weeks and a maximum of 32 weeks in a two year period.
• Individuals must present a current form of identification showing an “out of town” address.
• Individuals may pay with credit card or cash for the full amount.
• Individuals shall fill out a membership application and receive a temporary membership card for the duration of their membership.
• Residents of the Central Missouri Area (40 mile radius) are excluded. The weekly price, which shall include a prorated joining fee, will be determined by the Membership Department of the YMCA.

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In the event of a membership separation from any other YMCA, the following will apply to those joining the Jefferson City Area YMCA.

1. The potential member must provide a letter from their former YMCA stating they were a member in good standing at the time of their cancellation. We reserve the right to refuse a membership to anyone with an outstanding balance at another YMCA.
2. Memberships that have lapsed more than 30 days will be required to pay the joining fee or sign a 12-month membership agreement.
3. Full payments to a previous YMCA will not be carried forward to the Jefferson City YMCA membership, unless the previous YMCA is willing to process and send payment to the Jefferson City YMCA.

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The YMCA’s stated mission is to put Christian principles into practice through programs that build a healthy spirit, mind and body for all. The YMCA is an inclusive organization that does not discriminate based on an individual’s age, sex, race, religion or any other class protected by law. However, the YMCA is an independent membership association and members have the right to expect that their association will take reasonable steps to protect their well being and safety. The Executive Director or Associate Executive Director has the right to deny or terminate the membership of any individual, or ban any person from the premises, who has been convicted of a crime or whose demonstrated personal conduct is inconsistent with the principles of the YMCA. For the purpose of this policy, membership shall be interpreted to include program participant, day pass purchaser, guest or spectator. The Executive Director or Associate Executive Director shall report the denial or termination of any membership to the Membership Committee within 30 days of such action. Any individual who has been denied membership or whose membership has been terminated may appeal the decision of the Executive Director or Associate Executive Director to the Membership Committee. Appeals shall be in writing and submitted within 30 days of the adverse action. The Committee’s decision will be final. The Committee will report these cases to the board on a monthly basis.

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